[Old smart]

Had it done yesterday, and honestly I haven't noticed anything because I never have driven it in "D" (where I think most of the improvement lies). My wife may see something after driving it. To me the change in paddle shifting is inconsequential as I am always in hand-manual.

There are a couple of legal things to be done besides the electronics - the original VIN label has to be changed because it was found that it could be removed intact, and the original VECI lable could become unreadable. Only certain vehicles with certain options get the battery upgrade (I didn't), and you are given an arguably better owners manual.

Update: My wife, a "D" shifter, has had some seat time and feels it is better now, though she still feels I can shift smoother in hand-manual.

 

[Old smart]

Having prior notice of the upgrade, I contacted my dealer directly before receiving any notification. It speeds things up if you have the last six digits of your VIN available. Mine was done yesterday, still without any specific notification. The important thing is that you have to go to your original delivering dealer; they have the specific "package" for your particular VIN. You can't stop by some other dealer for a quick fix because it is convenient. If you have bought a previously-owned '08, you will have to determine who the original dealer was.

It was once said on one of the upgrade threads that you need to bring both keys. Nope.

 

[Old smart]

Any smart service department can look your car up to see what specific package the car needs. You just have to call them ahead of time. There's no way I'm driving to Linden UT to get my upgrade. - sheureka

No. The required, official, legal door jamb replacement VIN sticker that comes with the physical package is pre-printed with the vehicle's VIN and sent to the original delivering dealer. The original VIN sticker has to be removed, accounted for, and returned to "somewhere," for which the dealer is responsible.

Is it possible to have the package transferred between dealers? Dunno, but there is a specific package for a specific VIN. If it can't be transferred, Happy Motoring.

 

[Old smart]

What is in a name?

One of the problems with the various 2.0 threading is that apparently smartUSA didn't put an official title on the upgrade program for the dealers' use (or if they did, the dealers ignored it). Some dealers are calling it a recall, others a transmission upgrade (only), one refers only to the emissions sticker, and so on -- potentially 70-or-so different descriptions for the same thing.

Add: Official program name is "smart 2.0 Check Up."