[Susan A Pitman]

Hi there! I'm a newbie. I guess the vh.smart.com website that I've read about online is defunct? The page still pulls up an app-looking thing, but for the life of me I can't get a password set. I just called the phone number listed for smart, and the customer support was clueless about it... are there any other options to currently see the status of your smart car, like an iPhone app I can't find? Thanks in advance!

 

[1983JZR3W]

Welcome to SCoA, Susan. I wish I could be of help in locating that site for you, but so many smart related sites have gone under in the last year or two.

 

[Susan A Pitman]

Do you think the smart brand itself is in trouble?

 

[Yinzer]

vh.smart-com no longer works. It relied on T-Mobile 2G cellular tech to communicate with the car, and 2G will soon be shut down. To be sure, T-mobile wont be shutting it down in the US until 2020 - but MB shut the service down at their end.

More info in this thread:

https://www.smartcarofamerica.com/forums/f170/well-finally-happened-vehicle-homepage-150258/

 

[door2416]

Do you think the smart brand itself is in trouble?

As much as we all like our cars it's not hard to see that the fat lady has already finished singing as far as Smart in North America is concerned. That means not just in trouble but pretty much dead.

 

[SmoovJazzy]

As much as we all like our cars it's not hard to see that the fat lady has already finished singing as far as Smart in North America is concerned. That means not just in trouble but pretty much dead.

Noooooo, I just bought my 2013 Brabus. Will we still be able to get parts?

 

[1983JZR3W]

Noooooo, I just bought my 2013 Brabus. Will we still be able to get parts?

There should be parts availability for several years to come. At least that's what I am counting on.