Ok, so my only complaint about my smart dealership during the short time that Roger Penske was in charge was that the dealerships were too limited and too far apart. I was sure I read that when Daimler took over the smart dealerships in America there would be MORE dealerships so smart owners did not have to travel so far to purchase their cars or get them serviced. I have several Mercedez Benz dealerships much closer to me than the 80+ miles I have to travel to my smart dealerships, so why is Daimler still limiting their expansion of smart dealerships, if they really want to keep producing them and claiming them in their product lineup? I have had at least several dozen people express an interest in buying a smart car UNTIL they hear how far away the nearest dealership is. Most working people cannot afford to take time off to get to and from a dealership in the hours their service departments are open when they are that far away. I have had a very positive experience with my smart car and am beginning to think about its replacement but if Daimler does not increase the number of authorized service areas I'm not sure whether I'll buy another, nor will I continue to encourage others to do so. Even if they want to limit how many dealers can sell them you would think they would still have all dealerships service them. I can't imagine other vehicles manufacturers trying to market and support their products as poorly as this one has been marketed and supported by Daimler. Who should we contact to voice our dissatisfaction? It's time they take note. Six model years have gone by since I bought mine and I feel that's plenty of time to take action.