Why doesn't Smart USA provide better tracking tools for their dealers?
I got the "within 30 days" email on Jan 11 - that was 38 days ago.
I was told 2 weeks ago to expect it within 5 days by my dealer...mmm, not quite.
Then last week, I got a "Finalizing for delivery" email from my dealer and was told to expect delivery on Saturday.
I went ahead and got all the financing ready to go, but still no car.
Now they say they don't know where it is, and they admit that the truck "just shows up".
I've never been able to track my VIN on Wallenius so I don't know if it's in Germany, at sea, in the US, or on a truck.
Very frustrating.
I got the "within 30 days" email on Jan 11 - that was 38 days ago.
I was told 2 weeks ago to expect it within 5 days by my dealer...mmm, not quite.
Then last week, I got a "Finalizing for delivery" email from my dealer and was told to expect delivery on Saturday.
I went ahead and got all the financing ready to go, but still no car.
Now they say they don't know where it is, and they admit that the truck "just shows up".
I've never been able to track my VIN on Wallenius so I don't know if it's in Germany, at sea, in the US, or on a truck.
Very frustrating.